Our commitment to data protection under UK GDPR
Last updated: November 2024
Bloom-moss is committed to protecting the personal data of all individuals who interact with our business. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring that personal data is processed lawfully, fairly, and transparently.
For the purposes of data protection legislation, the data controller is:
Bloom-moss
47 Commerce House
Granville Street
Birmingham B1 2LQ
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to be informed about how we collect and use your personal data. This information is provided through our Privacy Policy and this GDPR compliance page.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.
In certain circumstances, you have the right to request deletion of your personal data. This right applies when:
You may request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing pending verification of legitimate grounds.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though we may demonstrate compelling legitimate grounds that override your interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes that would engage this right.
To exercise any of your data protection rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this period may be extended by two months for complex requests.
We process personal data only when we have a valid legal basis to do so. Our processing activities rely on the following legal bases:
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
In the event of a personal data breach that poses a risk to individuals' rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to affected individuals, we will also notify those individuals directly.
We primarily process personal data within the United Kingdom. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so we have the opportunity to address your concerns directly.
We review our data protection practices regularly and may update this page to reflect changes in our procedures or applicable legislation.